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Privacy Policy

At Northquest Solutions Pvt Ltd, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use THE IGEA our sales consulting services online.

1. Information We Collect:

  • We may collect personal information such as your name, email address, contact number, and payment details when you register for THE IGEA services or make a purchase.

  • We also gather non-personal information such as device information, IP addresses, and browsing history to improve our services and user experience.

2. How We Use Your Information:

  • We use the information collected to provide and personalize THE IGEA services, process transactions, and communicate with you about your account and updates.

  • Your personal information may also be used for marketing purposes, such as sending promotional offers or newsletters, but you can opt-out at any time.

3. Data Security:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information:

  • We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers who assist us in operating our website or conducting our business.

5. Changes to Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any terms changes will be posted on this page, and your continued use of THE IGEA services constitutes acceptance of the updated policy.

Shipment Policy

At Northquest Solutions Pvt Ltd, we provide sales consulting services through our platform THE IGEA. As our services are digital and consulting-based, they do not involve physical products or shipments. Therefore, a traditional shipment policy is not applicable to our business.

Terms & Conditions:

1. Scope of Services:
o THE IGEA a service provided by Northquest Solutions Pvt Ltd, offers online sales consulting services to clients seeking to improve their sales strategies and performance.

2. Payment and Fees:

  • Clients are required to pay the specified fees for THE IGEA services upon registration or purchase. Payment details are securely processed through our payment gateway.

  • All fees are non-refundable except as outlined in the Cancellation and Refund Policy.

3. Intellectual Property:

  • All content and materials provided as part of THE IGEA services, including but not limited to text, graphics, logos, and images, are the property of Northquest Solutions Pvt Ltd and protected by copyright laws.

4. User Responsibilities:

  • Users of THE IGEA services agree to abide by all applicable laws and regulations and to use the services solely for their intended purpose.

  • Users are responsible for maintaining the confidentiality of their account credentials and for any activities conducted under their account.

Cancellation and Refund Policy:

1. Cancellation:

  • Clients may cancel their subscription to THE IGEA services at any time by contacting our customer support team.

  • Upon cancellation, access to THE IGEA services will be terminated, and no further charges will be incurred.

2. Refund Policy:

  • Refunds will only be issued for cancellations made within 3 days of the purchase date.

  • To request a refund, clients must contact customer support with proof of purchase.

  • Refunds will be processed to the original payment method and may take up to 15 business days to reflect in the client's account.

This Privacy Policy, Terms and Conditions, and Cancellation and Refund Policy govern your use of THE IGEA services. By accessing or using our services, you agree to comply with these policies. If you have any questions or concerns, please contact us at info@theigea.com/ +91-7676285913.

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