जनता ऑनलाइन के बारे में
जनता ऑनलाइन में, हम व्यक्तियों और समुदायों के जीवन पर सकारात्मक प्रभाव डालने के लिए प्रतिबद्ध हैं। हमारा मिशन शिक्षा, कौशल विकास और सुरक्षा जागरूकता के माध्यम से लोगों को सशक्त बनाना है। हम कौन हैं और हम किसके लिए खड़े हैं इसकी एक झलक यहां दी गई है:
हमारी कहानी
हमने जनता ऑनलाइन की स्थापना को धनी और गरीब के बीच के अंतर को कम करने और नए अवसर प्राप्त करने के लिए किया था। हमारा मानना है कि ज्ञान एक बहुत ही महत्वपूर्ण उपकरण है और जब हम इसे साझा करते हैं, तो यह हमारे जीवन को पूरी तरह से बदल सकता है। हमारी यात्रा बहुत ही सरल विचार के साथ शुरू हुई थी: हम विश्वास करते हैं कि सुलभ संसाधन और सेवाएं व्यक्तिगत और व्यावसायिक विकास को बढ़ावा देने में मदद करती हैं। इस उद्देश्य के साथ, हम नई और उन्नत तकनीकी और सामाजिक उपायों की खोज कर रहे हैं ताकि हम अधिक लोगों को सकारात्मक और उत्साही बना सकें।
हमारी प्रतिबद्धता
जनता ऑनलाइन में, हम सहयोग, करुणा और निरंतर सीखने में विश्वास करते हैं। हम व्यक्तियों को सशक्त बनाकर और मजबूत समुदायों का निर्माण करके सकारात्मक प्रभाव पैदा करने का प्रयास करते हैं।
किसी भी प्रश्न या सहायता के लिए, बेझिझक हमारी हेल्पलाइन पर संपर्क करें। आइए मिलकर एक उज्जवल भविष्य बनाएं!
REFUND POLICY
We strive to provide a seamless and reliable healthcare experience. In case of any service issues, technical glitches, or problems accessing consultations, you may be eligible for a refund. Refund requests are reviewed on a case-by-case basis, and approved refunds will be processed through your original payment method.
To request a refund, please contact our support team at [info@theigea.com], providing details of the issue. Refunds will typically be processed within 7 business days.
REFUND POLICY
At Northquest Solutions Pvt Ltd, we provide healthcare services through our platform, THE IGEA. As our services are entirely digital and consultation-based, there are no physical products or shipments involved. All consultations, subscriptions, and healthcare services are delivered digitally via our platform.
Therefore, a traditional shipment policy is not applicable to our business. In the event that we introduce any physical products or services (such as lab tests or medication delivery) in the future, we will update this policy accordingly to reflect our shipment processes.
If you have any questions or need further information, please feel free to contact us at [info@theigea.com].
CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or services, including the introduction of new features such as Lab Tests, Buying Medicines, and Health Insurance. Any updates will be posted on this page, and we will notify you through the app or email of any significant changes.
Your continued use of THE IGEA platform after any modifications constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.
ACCOUNT DELETION & DATA REMOVAL POLICY
At Northquest Solutions Pvt Ltd, we respect your right to control your personal data. If you no longer wish to use THE IGEA platform or want your data to be deleted, we provide an easy process to request account deletion and data removal.
Account Deletion Request: You may request to delete your account and all associated data at any time by contacting us at [info@theigea.com] or through the account settings within the app. Once we receive your request, we will process it promptly.
Data Removal: Upon deletion of your account:
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All personal data, including health records, consultations, payment history, and other related information, will be permanently deleted from our systems.
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Any non-personal data (e.g., anonymized data used for improving services) may be retained in compliance with applicable laws, but it will not be identifiable or linked to your personal information.
Processing Time: We aim to process account deletion requests within 15 business days. You will receive a confirmation email once your account and data have been successfully deleted.
Retention of Data for Legal Compliance: In certain cases, we may retain some of your personal information if required by law (e.g., for tax, legal, or audit purposes). However, this data will be restricted from use for any other purposes.
Revoking Deletion Requests: Once your account is deleted, the process is irreversible, and your data cannot be restored. If you wish to cancel your account deletion request, please contact us before the process is completed.
If you have any questions or need assistance with account deletion, please contact us at [info@theigea.com].